Shipping within Pakistan typically takes 2-4 business days. You will receive a tracking number once your order is shipped to help you monitor your package.

Yes, we offer a 7-day return and exchange policy. If you're not satisfied with your purchase or need a different size, you can request a return or exchange within 7 days of receiving your order, provided the shoes are unworn and in their original packaging.

At this time, we do not offer customization services. However, we are always exploring new possibilities, and custom designs may be available in the future.

In the rare case that you receive a defective or damaged product, please contact us immediately with photos and order details. We will either replace the shoes or provide a refund, following our return policy.